A customer self-service portal provides a secure place where your customers can manage their accounts, view and pay their invoices, place orders and much more in real-time.
Offer a gateway to your business where customers can solve account queries on their own at a time that’s convenient to them, before reaching out to your customer support team.
The real-time integration between our client portal and your ERP system ensures your customers are always managing accurate and up-to-date information regarding their account, your products, pricing, stock or services.
Benefits of Implementing the Experlogix Customer Portal
A customer portal is becoming a business standard, expected by all customers, as it provides access to real-time account information and additional customer self-service features.
Reduce Customer Service Cost
Reduce your company's costs by implementing the Experlogix Customer Portal solution which reduces the need for a large team of customer support agents.
Improve Customer Service Experience
The Experlogix Customer Portal makes it easy for your customers to get the answers they need when they need them from any device.
Provide 24/7 Self-Service
Your customers will have access to their accounts 24/7, 365 days a year, allowing them to self-serve on-demand with no additional waiting times.
Integrate with Your ERP Systems
Key Customer Portal Features
Real-Time Integration with your ERP
Real-time integration ensures that your customers always view up-to-date product and account information.
Customer access to invoices, statements, etc.
Customers can view real-time information on invoices, statements, order history, and much more on any device and at all times.
Company branded customer portal
You can customise our customer portal solution so it reflects your company brand that your customers associate you with.
Secure 24/7 self-service on any device
Customers can self-service from any device and at any given moment, always in a secure and safe environment.
"What stands out about Experlogix Digital Commerce, is that they not only provide a highly functional state-of-the-art platform for eCommerce, but they also make suggestions and find solutions to the complex issues we face."
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